Privacy Policy
Last updated: 2 July 2026
1. Introduction
Dynamic Digital Marketing ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store and safeguard your information when you visit our website or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website or services.
2. Who We Are
Dynamic Digital Marketing is a UK-based AI growth agency. For any privacy-related questions, you can contact us using the details at the end of this policy.
3. What Data We Collect
We may collect and process the following types of personal data:
- Identity data: Name, job title, company name.
- Contact data: Email address, phone number, billing address.
- Technical data: IP address, browser type, device information, operating system.
- Usage data: Pages visited, time spent on site, referral sources, clicks and interactions.
- Marketing data: Your preferences in receiving marketing communications.
- Communication data: Messages you send us via contact forms, email, or phone.
4. How We Collect Your Data
We collect data through:
- Direct interactions (contact forms, emails, phone calls, bookings).
- Automated technologies such as cookies and analytics tools as you interact with our website.
- Third parties such as analytics providers and advertising partners.
5. How We Use Your Data
We use your personal data for the following purposes:
- To provide and manage our services.
- To respond to enquiries and provide customer support.
- To process bookings and strategy calls.
- To improve our website, products and services.
- To send marketing communications (where you have consented).
- To comply with legal obligations and protect our rights.
We will only use your personal data when the law allows us to. Most commonly, we rely on consent, contract necessity, legitimate interests, or legal obligation as the lawful basis for processing.
6. Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance your experience, analyse traffic and understand how visitors interact with our site.
You can manage your cookie preferences through the cookie banner displayed on your first visit. For more details on the cookies we use, please see our cookie settings or contact us.
7. Data Sharing & Third Parties
We do not sell your personal data. We may share your data with trusted third parties who assist us in operating our website, conducting our business or servicing you, provided those parties agree to keep this information confidential.
Examples include analytics providers (e.g. Google Analytics), email service providers, calendar booking platforms and payment processors. All third parties are required to respect the security of your personal data and to treat it in accordance with the law.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. This includes encryption, access controls and regular security reviews.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
9. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.
When we no longer need your personal data, we will securely delete or anonymise it in accordance with our data retention policy.
10. Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal data.
- Request correction of inaccurate or incomplete data.
- Request erasure of your personal data (the "right to be forgotten").
- Object to processing of your personal data.
- Request restriction of processing.
- Request data portability.
- Withdraw consent at any time.
To exercise any of these rights, please contact us using the details below. We will respond to all legitimate requests within one month.
11. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact us:
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data correctly.
